What do guests see when they visit your church? Get your evaluation and know!
Stop guessing and start knowing...
You have an amazing church, full of amazing people.
You know new guests will love your church, if they just take the time to connect.
It can be frustrating to implement new growth strategies and not know if you are being effective or not.
A secret shopper evaluation can give you the insight you need to make good decisions that lead to more guests returning to your church.
What is a secret shopper evaluation?
Secret shopper evaluations are a method used by marketing research companies and organizations that wish to measure quality, compliance, and to gather specific information about the customer experience.
In our context a secret shopper is a person that visits a local church and experiences the Sunday service as a new guest.
The purpose of this visit is to evaluate every area of ministry for what is right, wrong, confusing, and missing.
The secret shopper does not make his presence known to anyone at any time during the visit.
After the visit LCM prepares an evaluation report that gives church leadership insight into areas of the ministry from an objective point of view.
LCM does not attempt to set direction or vision for your church. Our only prayer is that the information will help your ministry become more fruitful.
Evaluation of your church digital presence.
Get a screencast evaluation of all of your church’s digital assets. This includes GMB, Social media, Website and other online pathways.
This is an amazing chance to learn more about what others see when they interact with your ministry online.
What is my next step?
To learn more or set up your secret shopper evaluation, click on the chat button to the right or fill out the contact form.